The license in LiteLog controls which features, sites, and user capacities are available within an account.
This article explains how licenses work, how they are managed, and how changes affect your account.
1. What Is a LiteLog License?
A LiteLog license defines the functional scope of a customer account. This includes:
Number of active sites
Maximum number of users per site
Available features (e.g., attendance tracking, guard tour system, reports, exports, etc.)
Optional add-ons such as API access or extension modules
Each license is tied to your LiteLog company account and automatically activates the features included in your plan.
2. What Is a Site?
A site is a location where attendance or guard tours are recorded. Examples include:
Buildings or floors
Client objects
Warehouses, production areas, or workshops
Construction sites
Temporary or short-term locations such as events
A site can contain multiple entrances, devices, or checkpoints.
Several small locations that belong together organizationally may be grouped and treated as one site.
Active vs. Deactivated Sites
LiteLog distinguishes between:
Active sites – visible, usable, check-ins possible → billed
Deactivated sites – disabled, not usable → not billed
You only pay for sites that are currently in use.
Short-Term Sites (e.g., Events)
Short-term operational locations — such as events, festivals, temporary construction phases, or seasonal sites — are treated as standard LiteLog sites.
Billing rules:
You may create as many temporary sites as needed.
Only the sites that are active at the same time count toward your license.
After the event or project ends, deactivate the site to stop billing.
Example:
A security company manages two events in June, but never on the same day.
→ Only one active site is billed, even if five different event locations were created.
3. License Scope and Site Logic
Each license includes:
One defined site with unlimited devices
Up to 200 active users per site included in the base plan
Extended User Capacity
If a site requires more than 200 active users, additional user capacity can be requested via the support team.
4. License Types
LiteLog offers different license packages, such as:
1 Site
10 Sites
30 Sites
Each package defines:
How many sites you can operate simultaneously
Monthly or yearly pricing
Available discounts for yearly billing
Included features and limits
You can view your licensed packages in the portal under:
portal.litelog.de/shop → Licenses
5. Managing Licenses in the Portal
Your license overview is available under:
portal.litelog.de/shop → Licenses
There you can:
View your current package
Check active sites and usage
Add additional sites
Review billing details
Switch between monthly and yearly plans
All changes take effect immediately after confirmation.
6. License Changes and Upgrade Logic
Upgrade to a Higher Package
An upgrade (e.g., from 1 site to 10 sites) becomes effective immediately.
Price differences are charged proportionally.
User Capacity Upgrade
If a site exceeds 200 active users, please contact support to request an extended user package.
Yearly Packages
Yearly billing offers a 10–15% discount.
Upgrades are possible at any time.
Downgrades take effect after the yearly period ends.
7. Automated License Validation
LiteLog regularly checks:
Number of active users per site
Number of active sites
Use of premium features
API requests (if activated)
This ensures accurate and transparent billing.