Notification Recipients
On this page you manage saved notification recipients that you reuse in your automation rules. A recipient is always an employee account — email address and phone number come directly from the employee's master data.
Features Overview
Recipient List
The list shows all saved recipients with their stored contact details. Use the search fields to filter by email address or phone number.
Adding a Recipient
When creating a recipient, you select an employee account. The contact details (email, phone) are not copied but read live from the master data — if an employee's phone number changes, all rules are automatically up to date.
Usage in Rules
In the workflow editor you select the recipients for a notification action. Besides the saved recipients, further recipient types are available there:
| Recipient type | Description |
|---|---|
| Saved recipients | The accounts managed on this page |
| Individual employees | Accounts selected directly in the rule |
| Role | All employees of a role (e.g. all operations managers) |
| Property + role | Only the employees of a role who are assigned to the affected property |
| Property notification addresses | The email addresses stored on the property |
Good to Know
:::tip Note
- Free-form email addresses or phone numbers without an employee account are no longer supported as recipients — if needed, create an account for external contacts or use the property's notification addresses.
- Which channels (email, SMS, call, push, in-app) a recipient actually receives is defined per rule in the workflow editor.
- This page has moved from Settings to the Automation area; old bookmarks redirect here automatically. :::
Permissions
:::info Permission To use this page, you need the View settings permission. Contact your administrator if you do not have access. :::