--- title: "Cleaning — Setup | LiteLog" description: "Step-by-step guide: Set up LiteLog for cleaning companies. Create properties, generate QR codes, configure time tracking rules." sidebar_label: "Setup" sidebar_position: 2 --- # Setup This guide is for management, dispatchers and admins setting up LiteLog for their cleaning company. ## 1. Create account & get started immediately Register at [portal.litelog.de/signup](https://portal.litelog.de/signup). **There are no setup costs** — you start immediately with a **14-day free trial** and can use all features without restrictions. In the onboarding wizard, select "Cleaning & Facility Management" as your industry and create your first client and property right away. Details: [Registration](../auth-public/signup.md), [Onboarding](../onboarding/onboarding.md) ## 2. Create client Create your clients (contractors) — this allows properties, reports and access to be automatically assigned. Optionally, you can set up a client portal for your clients where they can view reports and proof of service themselves. Details: [Manage clients](../crm/customer-list.md), [Client portal](../settings/settings-customers.md) ## 3. Create property Each cleaning property — office building, school, clinic or industrial facility — is set up as a separate location in LiteLog. Times, attendance and incident reports are tracked separately per property. Details: [Manage properties](../property-list/property-list.md) ## 4. Create employees & grant access Create your cleaning staff, supervisors and site managers as employees. Only the **name** is required to create an account — an email address is optional. **Multiple employees at once?** Import your employee list via **CSV file** instead of creating each one individually. Details: [Manage accounts](../accounts/accounts.md), [CSV import](../accounts/accounts.md), [Roles & permissions](../settings/settings-hierarchy.md) ### Sign-in methods Employees can sign in using different methods: | Access | Method | |---|---| | **Web portal** | Username and password | | **Mobile app** | QR code, username + password, or NFC chip | :::tip Prefer QR code QR code sign-in is especially convenient for cleaning — your employees don't need to remember a password and you avoid "forgot password" requests. ::: ## 5. Download the app Your employees install the LiteLog app from the App Store (iOS) or Google Play Store (Android). Share the [Guide for Cleaning Staff](./branches-cleaning-team.md) with your employees — it explains app setup, QR code scanning and time tracking in simple language. Details: [Mobile App](../mobile-app/mobile-app.md) ## 6. Devices Both **company phones** and **personal smartphones** can be used. If you accept personal devices, consider deactivating the live location display in the portal. ### Company phone at the property If a company phone stays permanently at the property, you can designate it as a **property phone** in the portal under **Settings → Devices**. All employees who sign in via this device will automatically only have access to this one property. This prevents incorrect check-ins and makes it easier for employees to use. ### Personal phones With personal devices, employees sign in with their own smartphone and select the property themselves. Make sure that the location sharing settings meet your data privacy requirements. **Automatic logout** should be **disabled** for personal devices. :::tip Automatic logout For **property phones**, automatic logout should be **enabled** — this ensures each employee signs in with their own account. For **personal phones**, it should be disabled since the employee stays logged in permanently. ::: :::info NFC scanning: iOS vs. Android On **Android**, NFC tags are detected automatically in the background — simply hold the smartphone to the tag. On **iOS**, the NFC scanner must be opened first: **swipe right to left**. The QR code camera opens by **swiping left to right**. ::: Details: [Manage devices](../settings/settings-devices.md) ## 7. Create & place time tracking QR code Time tracking via QR code is the main function of LiteLog for cleaning. Each property automatically receives a QR code available in the property settings. **How to place the QR code:** 1. Download the QR code from the portal and print it 2. Place it at the property entrance or a fixed point in the building (e.g., supply room, cleaning closet) 3. Laminate or put in a sleeve to protect the code from weathering and wear :::tip Placement The QR code should be placed where cleaning staff enter the property — a fixed location ensures consistent check-ins. For multiple entrances, the same QR code can be printed multiple times. ::: Details: [Time Tracking & Check-in Settings](../property-detail/property-time.md) ## 8. Configure time tracking rules Rules are set per property or globally for the entire organization: - **Automatic breaks:** A break is automatically deducted after a certain working duration (e.g., 30 minutes after 6 hours) - **Shift logic:** Define shift times (e.g., morning shift 06:00–14:00), assignment happens automatically - **Minimum and maximum times:** Set per shift or per day, deviations are automatically flagged Details: [Time Tracking & Check-in Settings](../property-detail/property-time.md) ## 9. Set up Attendance Control (optional) In addition to time tracking, you can automatically verify that your cleaning staff arrives on time at the property. Create a **preset** per property with shift times (e.g. Mon–Fri, 8:00–16:00), requirements (e.g. "at least 2 check-ins") and notification channels. If nobody has checked in by 8:30, you are automatically notified. The system evaluates each shift automatically as **Successful** or **Failed**. Details: [Attendance Control](../attendance/attendance.md), [Create preset](../attendance/attendance-create.md) ## 10. Property documents In the portal, you can **upload documents to the property** under property settings — e.g., PDFs or images. Employees can view these documents directly in the app. Typical content includes cleaning plans, work instructions, key protocols or contact lists. Details: [Property documents](../property-detail/property-docs.md) ## 11. Set up patrols (optional) For larger properties or stairwells, you can set up patrols with checkpoints. This ensures that cleaning staff have actually covered all areas. ### Checkpoints with tasks You can **attach tasks to each checkpoint** that the employee must complete on site — e.g., "Mop stairwell", "Empty bins" or "Check windows". The task is displayed when scanning the checkpoint and must be confirmed. ### QR codes and NFC tags Checkpoints are linked with QR codes or NFC tags. QR codes are created in the portal, NFC tags are linked via the app. :::warning Do not stick NFC tags on metal NFC technology works significantly worse on metal surfaces. Use special on-metal tags or attach the tags to non-metallic surfaces. ::: ### Free patrols & templates - **Free patrols:** Employees scan checkpoints in any order - **Patrol templates:** Define in the portal which checkpoints must be scanned when, how often and in which order Details: [Create patrol](../route-creation/route-create.md), [Manage checkpoints](../mobile-tags/mobile-tag-connection.md) ## 12. Incident reports Employees can document irregularities directly on site via the app — with photos, GPS location and checkpoint assignment. Responsible persons are automatically notified. Works offline too. Details: [Incident Reports](../incidents/incidents.md) ## 13. Evaluate data The recorded times, incident reports and patrols can be evaluated in several ways: - **Mobile app** — View shift history and incident reports directly on the smartphone - **Web portal** — Filter and evaluate all data centrally under "Data & Reports" - **Download** — Download evaluations as PDF or CSV - **Automatic sending** — Send reports periodically via email to clients - **Client portal** — Set up a login for clients where they can view reports and proof of service themselves Details: [Data & Reports](../data-reports/data.md), [Automatic sending](../property-detail/property-sending.md), [Client portal](../settings/settings-customers.md) ## Checklist: Setup complete? - [ ] Account created and trial started - [ ] Clients (contractors) created - [ ] Properties created and assigned to clients - [ ] Employees created (individually or via CSV import) - [ ] App installed and login tested - [ ] Time tracking QR code printed and placed at the property - [ ] Time tracking rules (breaks, shifts, minimum times) configured - [ ] Test run: An employee checks in and out via the app at the property - [ ] Optional: Checkpoints and patrols set up ## Share with your team - Print the [Guide for Site Managers](./branches-cleaning-management.md) for your site managers - Share the [Guide for Cleaning Staff](./branches-cleaning-team.md) with your employees ## Related pages - [Overview: Cleaning & Facility Management](./branches-cleaning.md) - [Guide for Site Managers](./branches-cleaning-management.md) - [Guide for Cleaning Staff](./branches-cleaning-team.md) - [Data & Reports](../data-reports/data.md) - [Roles & Permissions](../settings/settings-hierarchy.md) - [Branding](../settings/settings-branding.md)