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LLMs.md

Activity — Activity Log

Activity (menu item Dashboard → Activity, group "Analytics") is the chronological log of all events in your account — across all areas: shifts, rounds, incidents, logins, account changes, exports, deliveries, and more. Each row is an event with time, acting person, type, and (where available) property and location.

Activity

What Is This View For?

This view is built for traceability and troubleshooting: who did what, and when? — across the entire system. It answers questions like:

  • Who logged in to or out of the portal, when (and from where)?
  • When was checkpoint X scanned — and by whom?
  • Who edited this customer/master data?
  • Was the export email actually sent, or did it fail?

Unlike the analytical round views (coverage report, round logs in the "Tasks & Routes" workspace), Activity is the system-wide event log, not limited to rounds. The former Scan history menu item has been absorbed into this view: filter on the Routes chip to see all checkpoint scans in chronological order (see below).

:::info Prerequisite To open the page you need View round evaluation (VIEW_REPORTS); to export, you additionally need Export round evaluation (EXPORT_REPORTS). Accounts with the Customer role have no access. :::

Features Overview

Features Overview

Event Types (Chips)

Use the colored chips at the top to filter by event type (multi-select; All removes the restriction):

ChipWhat is logged
ShiftsShift started / ended
RoutesRound started / ended / paused / resumed / cancelled / time exceeded and checkpoint scans (tag, QR, photo) — including free rounds
IncidentsCreated incidents
Account changesProfile and role changes, activate / deactivate, archive / restore, invitations
SessionsPortal login and logout, property switch, password changed / reset
CustomersCustomer created / edited / note / archived
ExportsExport started / running / ready / failed
DeliveriesSent emails and push notifications
Check-ins/outsTime tracking check-in / check-out / break / resume
AlertsAttendance alerts and reminders

Columns

ColumnDescription
TimeTime of the event (DD.MM.YYYY HH:mm; tooltip with seconds)
WhoActing person (avatar + name). For deliveries and alerts it says System (no human initiator)
EventColored dot (color of the event type) + title + subtitle (type + context). For checkpoint scans, the checkpoint name is the title
LocationMap icon → map excerpt if GPS coordinates are available; otherwise "–"
PropertyProperty name; for customer events, the customer name

:::tip Showing/Hiding Columns Use the gear icon to hide or show Who, Location, and Property (saved in the browser). Time and Event are always visible. :::

Expandable rows: Only session rows can be expanded (plus icon) and additionally show platform, login method, device, device UUID, IP address, user agent, and location.

Filters

Use the filter icon to open the filter bar:

FilterDescriptionQuery parameter
Date rangeStart and end datelogsFrom, logsTo
PersonActing personlogsAccount
PropertyProperty/sitelogsProperty
EventSpecific event types (searchable multi-select dropdown, grouped by type)logsEvents
ShiftA specific shift (searchable)logsAttendance
  • Default range: the last 7 days; maximum range: 7 days.
  • The chips (event type) and the Event filter (specific type) work together (AND logic).
  • Reset filters removes all filters (and the page number) at once.

The "Quick search" field is the search within the searchable selection lists — there is no separate free-text search across all events.

View, Refresh & Export

Top right:

  • List / Map — switcher: display the events as a table or on a map (by location).
  • Refresh — reloads the events (and the map).
  • Export (download) — dropdown menu with "Download CSV", "Download PDF", and "Schedule delivery" (recurring email delivery). The export takes over the currently set filters (event types + date range), runs in the background, and appears under Export & Delivery. Requires Export round evaluation.

Scan History (Routes)

The scan history of the routes is this Activity view with the "Routes" chip preselected: you see all round events including checkpoint scans (tag, QR, photo) in chronological order. Older links to the former scan history pages redirect here automatically. All other filters and functions are identical.