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LLMs.md

Guide for Cleaning Staff

This guide explains how to use LiteLog in your daily work as a cleaning staff member: set up the app, check in and out at the property, create incident reports and optionally run patrols.

1. Install the app & sign in​

Depending on your site manager's setup, you will either use a company phone at the property or your personal smartphone. The sign-in method (QR code, username + password, or NFC chip) is specified by your site manager.

  1. Download the app: Install the LiteLog app from the App Store (iOS) or Google Play Store (Android)
  2. Sign in: Use the sign-in method provided by your site manager
  3. Check property: Make sure you are signed in to the correct property — on a company phone at the property, this is set automatically

Details: Mobile App, Property selection

2. Scanning QR codes​

In LiteLog, you scan QR codes for time tracking and optionally NFC tags for patrols. Here's how it works on your device:

Scanning QR codes:

  • Swipe left to right to open the QR code camera, then scan the code

Scanning NFC tags (for patrols):

  • Android: Simply hold your smartphone to the NFC tag — Android detects tags automatically in the background
  • iOS: Swipe right to left to open the NFC scanner, then hold your smartphone to the tag

The app confirms each scan with a green checkmark.

3. Time tracking: Start & end your shift​

Start shift (check-in)​

  1. Arrive at the property
  2. Open the LiteLog app
  3. Scan the QR code at the property entrance — your shift starts automatically
  4. The app shows that you are checked in

End shift (check-out)​

  1. At the end of your shift, scan the QR code again or end the shift in the app
  2. End time is automatically recorded

Switching properties​

If you work at multiple properties in one day:

  1. Check out at the current property (scan QR code)
  2. Travel to the next property
  3. Check in at the new property (scan QR code)

Each property is documented separately.

You can view your recorded shifts at any time in the app.

:::info Attendance Control If your site manager has activated Attendance Control, your check-in is automatically evaluated. Check in within the check-in window so that the shift is evaluated as "Successful". :::

Details: Working times in the app

4. Create an incident report​

If you notice anything unusual (e.g., damage, contamination, missing supplies), create a report directly in the app.

Create a report​

  1. Tap New Report in the app
  2. Enter a description (what happened?)
  3. Take photos (up to 8 photos possible)
  4. Optional: Assign the checkpoint where the issue was noticed
  5. Submit — your site manager is automatically notified

:::tip Report immediately Create reports directly on site, not at the end of your shift. This ensures the timestamp, GPS position and photos are current and the report is verifiable. :::

Details: Create incident report in the app, Manage incident reports

5. Run a patrol (if set up)​

If your site manager has set up patrols with checkpoints, you can complete them in the app. Patrols ensure that all areas of the property have been covered.

Start the patrol​

  1. Tap the upcoming patrol in the app
  2. Press Start patrol
  3. Go to the first checkpoint and scan (NFC tag or QR code)
  4. If tasks are assigned, they will be displayed when scanning — complete and confirm them

Complete the patrol​

When all checkpoints have been scanned, the patrol is automatically marked as Completed. If a point is not accessible, you can still finish the patrol — the missing scan will be documented as a deviation.

Details: Run patrol, Patrol history

FAQ​

Does the app work without internet? Yes. QR code scans, incident reports and time tracking work even without network. All data is stored locally on the smartphone and automatically transferred when the network returns.

What do I do if the QR code is damaged? Report it to your site manager. Until a new code is placed, the shift can be started manually in the app.

Do I have to keep the app open during my entire shift? No. After check-in, everything runs in the background. You can close the app and use your smartphone normally.

What happens if I forget to check out? Your dispatcher will be notified and can manually correct the time. Remember to check out when leaving the property.

What happens if I can't scan a checkpoint? Complete the patrol anyway. The missing scan will be documented as a deviation. Inform your site manager about the reason (e.g., area blocked, tag defective).