Create Incident Report
Via the quick actions on the dashboard you can document incidents right on site. The incident form is template-driven: which fields you fill in is defined by your operator's "Incident" template.
:::info App & portal You capture incident reports in the mobile app directly on site. You can also create them in the web portal — via "Create report" with the "Incident" template — as well as view and analyse every incident report there. :::
Features at a Glance
The incident form
The fields follow your operator's "Incident" template. As shipped it contains Date (required), Time (required), Checkpoint, Message and Photos. Message and photos are optional on purpose: an incident report may consist of a photo alone or a note alone. Object, person, device and timestamp are set automatically by LiteLog; category and severity are not asked for here — they are assigned later in the portal (by hand or by AI).
Which of these fields appear and which are mandatory is decided by your operator in the portal via the template — see Incident reports.
Take Photos
Using the camera button, the multi-photo capture opens. You can take up to 8 photos in succession, delete individual photos in the preview, and then add them all together to the incident report.
Select Checkpoint
Through the checkpoint selection, you can assign the incident report to a specific checkpoint. The list shows all checkpoints of the current property and is searchable.
Voice note
Instead of typing you can record a voice note — it is transcribed automatically on the server.
Drafts
Reports you have started are stored locally as a draft. When you open them again, you continue where you left off.
Fixed report forms (form templates)
For recurring reports with fixed fields (e.g. "cash drop in the safe"), use form templates. They are created and activated in the portal first: Settings → Form templates (group "Capture & Forms"). You then fill activated templates in the portal or in the app via the action menu (quick actions on the overview).
Good to Know
:::tip Note Incident reports can also be recorded offline. The checkpoint list is loaded from the local database. Photos and incident report data are automatically synchronized as soon as a connection is available. Duplicate submissions are automatically detected and not saved again. After sending, AI classification — provided it is enabled in the portal — assigns category, severity and a short title automatically.
If your company demands a digital signature for incident reports (an add-on for regulated industries), a signature dialog appears before sending: you confirm your identity with password (online only), NFC chip or QR code (also offline). :::
Permissions
:::info Permission To create incident reports, you need the Create incidents permission. Contact your administrator if you do not have access. :::